黑料专区

Technology Summit Report 2024-2025

mockup of CLS Mid-Florida's AI chatbot

A New Blueprint for Advancing Access to Justice Through Technology

From streamlining legal processes to improving the client experience, technology has become an indispensable tool to civil legal services providers.  

With extensive input and support from practitioners, technology experts and other stakeholders, the 2024-2025 黑料专区 Technology Summit set out to identify how 黑料专区 can best support its grantee network to adopt and leverage the latest technologies.

The seven recommendations that emerged from this in-depth process are a call to action for 黑料专区 and the civil legal services community to accelerate the use of transformative technologies and narrow the nation鈥檚 justice gap.

Recommendations

Read the for insights into the rapidly evolving technology landscape and the implications for the delivery of legal services and 黑料专区鈥檚 ongoing technology initiatives.

  • Recommendation 1
  • Recommendation 2
  • Recommendation 3
  • Recommendation 4
  • Recommendation 5
  • Recommendation 6
  • Recommendation 7

黑料专区 should support its grantees in reframing technology investments as essential to their core mission by providing training, technical assistance and resources that help grantee leadership and organizational structures prioritize and integrate state-of-the-art technology into service delivery.

黑料专区 should streamline access to user-friendly resources to support grantees in meeting and exceeding the 黑料专区 Technology Baselines and fostering innovation. This includes playing a leadership role in facilitating the replication and scaling of technology projects.

黑料专区 should explore new funding approaches for technology projects.

黑料专区 should promote and support data-driven decision-making across the civil legal services community by investing in tools, guidance and infrastructure that enable grantees to maximize their available data.

黑料专区 should modernize its evaluation approach for the TIG program by developing a flexible and adaptive evaluation framework that supports innovation, measures impact and informs future investment.

黑料专区 should lead and coordinate responsible AI innovation and broader technology adoption in legal services by promoting experimentation, collaboration, and the development of shared tools, policies and practices across the access-to-justice community.

黑料专区 should strengthen its commitment to supporting the development and modernization of high-quality self-help tools that leverage emerging technologies to improve access to justice for self-represented litigants.