Outreach

Housing Stability Legal Advocate Program

sierra-chacona@lsc.gov — Thu, 23 Jul 2026 20:26:58 +0000

Housing Stability Legal Advocate Program sierra-chacona… Thu, 07/23/2026 - 16:26

In this case study, read how Innovation for Justice trains community justice workers in Arizona and Utah to provide limited-scope legal assistance to tenants.

Housing Stability Legal Advocate Program

Grantees will learn how Innovation for Justice (i4J):
1. Leveraged unauthorized practice of law reform so community justice workers can provide legal assistance for tenants facing housing instability,
2. Employed a design- and systems-thinking approach to develop the Housing Stability Legal Advocate (HSLA) Program, and
3. Piloted and launched the HSLA program across Arizona and Utah.

View Case Study

"Tenants who receive legal services tend to experience more successful outcomes than those who do not receive any legal services."

Excerpt from the case study

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Outreach Housing / Evictions

Shaping Future Lawyers: Rural Summer Legal Corps Fellows Share Their Experience

sierra-chacona@lsc.gov — Wed, 24 Sep 2025 16:52:56 +0000

Shaping Future Lawyers: Rural Summer Legal Corps Fellows Share Their Experience sierra-chacona… Wed, 09/24/2025 - 12:52

In this project brief, hear from three former Rural Summer Legal Corps Fellows who share how the Fellowship shaped their understanding of the legal aid field and influenced their career trajectories.

“Learn not to take no for an answer. Always think about the people you're fighting for and the community you're trying to create access for and use that as motivation.”

Hana Lewis

RSLC Class of 2024

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Outreach Rural Rural Summer Legal Corps (RSLC)

Serving Rural Veterans: Pine Tree Legal Assistance’s Medical-Legal Partnership Model

sierra-chacona@lsc.gov — Mon, 14 Jul 2025 20:39:32 +0000

Serving Rural Veterans: Pine Tree Legal Assistance’s Medical-Legal Partnership Model sierra-chacona… Mon, 07/14/2025 - 16:39

In this case study, learn how Pine Tree Legal Assistance pioneered an innovative medical-legal partnership with the veteran healthcare system in Maine.

Pine Tree Legal Assistance's Veteran Medical-Legal Partnership Model

Grantees will learn how Pine Tree Legal Assistance (PTLA):

Tailored the traditional medical-legal partnership (MLP) model to meet rural veterans' needs;
Diversified the Veteran MLP funding to sustain the program; and
Worked closely with veteran healthcare staff to help them identify patients' health-harming legal needs.

Hear from PTLA Managing Attorney Nicole Golden-Bouchard and Veteran MLP attorney Dylan Maeby about their insights and replicable practices for providing statewide assistance to veterans.

View Case Study

"One of the biggest takeaways from our MLP is how important getting buy-in on the [Veterans Administration] is. From having a physical space to use when meeting with veterans on the Togus medical campus to ensuring providers feel supported ... buy-in is key."

Dylan Maeby

Veteran MLP Attorney, Pine Tree Legal Assistance

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Health & Medical Outreach Public Benefits Rural Veterans Pro Bono Innovation Fund (PBIF)

Nevada Legal Services: Building a Statewide Legal Kiosk Network

sierra-chacona@lsc.gov — Tue, 22 Apr 2025 17:39:52 +0000

Nevada Legal Services: Building a Statewide Legal Kiosk Network sierra-chacona… Tue, 04/22/2025 - 13:39

In this project brief, learn how Nevada Legal Services leveraged partnerships with community libraries to install a network of legal kiosks.

Building a Statewide Legal Kiosk Network

Grantees will learn how Nevada Legal Services (NLS):

1. Identified appropriate locations to establish legal kiosks in public libraries

2. Leveraged partnerships to help support kiosk placement and library staff training

3. Organized community outreach events to promote the legal kiosk.

Hear from NLS Executive Director Alex Cherup and Litigation Director Susan Myers about their insights, lessons learned, and replicable practices from implementing the Legal Kiosk Project.

View Project Brief

"[We] were inspired in part by the ��ר�� Public Library Initiative ... It was something to help the librarians and public together because, of course, libraries are the community resources where people go for information."

Susan Myers

Litigation Director, Nevada Legal Services

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Intake Outreach Technology Training Rural Seniors

Nevada

Michigan Indian Legal Service: Building Trust and Increasing Justice Through Presence in Tribal Communities

sierra-chacona@lsc.gov — Tue, 22 Apr 2025 15:19:57 +0000

Michigan Indian Legal Service: Building Trust and Increasing Justice Through Presence in Tribal Communities sierra-chacona… Tue, 04/22/2025 - 11:19

In this case study, learn how Michigan Indian Legal Services establishes trust within tribal communities by maintaining an active in-person presence.

Building Trust and Increasing Justice Through Presence in Tribal Communities

Grantees will learn how Michigan Indian Legal Services (MILS):

1. Builds trust and relationships with tribal nations through consistent in-person presence,

2. Maximizes its capacity to serve as many constituents as possible, and

3. Navigates and overcomes service delivery challenges.

Hear from Cameron Fraser, MILS's Executive Director, about lessons learned and replicable practices for ��ר�� grantees serving Indigenous populations.

View Case Study

"Having coworkers be involved in the [Native communities] and a part of the families helps a lot and ensures that we are providing a competent place for people to get legal services."

Cameron Fraser

Executive Director, MILS

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Outreach COVID-19 Native American Rural

Michigan

Five Tips for Resource Readability

sierra-chacona@lsc.gov — Mon, 24 Mar 2025 16:29:11 +0000

Five Tips for Resource Readability sierra-chacona… Mon, 03/24/2025 - 12:29

Learn about tips to enhance resource readability in this collaborative infographic from ��ר��'s Model Practices & Innovations and the Legal Services National Technology Assistance Project.

Five Tips for Resource Readability

��ר��'s Model Practices & Innovations (MPI) and the Legal Services National Technology Assistance Project (LSNTAP) collaborated on this infographic to help grantees learn to:

1. Identify appropriate fonts for different resources

2. Select font sizes and styles

3. Increase readability through paragraph structure.

Hear from MPI and LSNTAP about easy, achievable tips and tricks for helping grantees increase the accessibility of their content and communicate information to reach the widest possible audience.

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"Readability is the ease with which a reader can understand written text. For people with disabilities, formatting content for readability can be essential to a successful user experience."

Excerpt

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Media Outreach Technology

Disaster Preparedness: Promoting Heartland Disaster Help

sierra-chacona@lsc.gov — Fri, 13 Dec 2024 19:15:03 +0000

Disaster Preparedness: Promoting Heartland Disaster Help sierra-chacona… Fri, 12/13/2024 - 14:15

In this infographic, learn about how ��ר�� grantees can integrate ��ר��'s Heartland Disaster Help website into their legal aid services nationwide.

Promoting Heartland Disaster Help

Grantees will learn about how they can use ��ר��'s Heartland Disaster Help (HDH) website to:

1. Keep their client populations informed about disaster preparation and recovery;

2. Share tools for communities nationwide to assess their personal risk levels; and

3. Enhance their disaster preparedness outreach.

Read about the different tools the HDH website provides for grantees nationwide that help low-income populations prepare for and recover from natural disasters.

View Infographic

“By integrating the Heartland Disaster Help website into their legal aid services, ��ר�� grantees can help support community resilience and preparedness.”

Excerpt from the infographic

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Outreach Public Benefits Disaster Grant Disasters Rural

How Oklahoma Indian Legal Services Advocates for Native Populations

sierra-chacona@lsc.gov — Wed, 25 Sep 2024 19:28:13 +0000

How Oklahoma Indian Legal Services Advocates for Native Populations sierra-chacona… Wed, 09/25/2024 - 15:28

In this case study, learn how Oklahoma Indian Legal Services builds trust and relationships with tribal nations to deliver legal services.

Ensuring Tribal Justice: How Oklahoma Indian Legal Services Advocates for Native Populations

Grantees will learn how Oklahoma Indian Legal Services (OILS):

1. Builds trust and relationships with tribal nations through consistent in-person presence,
2. Navigates challenges and barriers to service delivery with cultural humility, and
3. Uses innovative service delivery methods like the Disaster Navigator bus.

Hear from OILS Executive Director Stephanie Hudson about lessons learned and replicable practices for ��ר�� grantees serving Indigenous populations.

Read Case Study

“Over half of OILS's staff are members of tribal nations, and this diverse team helps OILS navigate the complexities of the tribal landscape."

Stephanie Hudson

Executive Director, Oklahoma Indian Legal Services

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Outreach Disaster Grant Disasters Demographics Native American Rural

Community Research Strategies in Legal Needs Assessments

sierra-chacona@lsc.gov — Wed, 25 Sep 2024 19:14:44 +0000

Community Research Strategies in Legal Needs Assessments sierra-chacona… Wed, 09/25/2024 - 15:14

In this infographic, learn about how grantees use community research methodologies to gain insight into their client populations' needs.

Evaluating Access to Justice: Community Research Strategies in Legal Needs Assessments

Grantees will learn about different types of community research methodologies that can help inform their legal needs assessments like:

1. Community focus groups;
2. Key stakeholder interviews; and
3. Community surveys.

Read how Legal Aid Chicago, Community Legal Aid SoCal, and Montana Legal Services Association tailored these community research methods to learn about the unique needs of their client populations.

View Infographic

“By examining the similarities and differences in [community research] approaches, ��ר�� grantees can gain insight into various strategies for gathering comprehensive data on legal needs, each tailored to the unique characteristics of the communities they serve."

Excerpt from the infographic

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Outreach Strategic Planning

��ר�� Technology Baselines: Fundraising and Marketing

sierra-chacona@lsc.gov — Tue, 27 Aug 2024 18:04:05 +0000

��ר�� Technology Baselines: Fundraising and Marketing sierra-chacona… Tue, 08/27/2024 - 14:04

Learn how leveraging customer relationship management software programs and websites boosts fundraising in this info video.

Fundraising and Marketing

Grantees will learn about strategies to boost fundraising by:

1. Making donation seamless with consistent branding and calls to action;

2. Promoting donation campaigns on social media; and

3. Tracking donors and fundraising with Customer Relationship Management (CRM) software.

Learn tips and strategies on branding, online presence and outreach, and using CRM software to create efficient fundraising processes.

Watch Video on YouTube

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Media Outreach Strategic Planning Technology

Outreach

Housing Stability Legal Advocate Program

Housing Stability Legal Advocate Program

Domestic Violence Legal Advocate Program: Justice for Survivors in Arizona

Participating in Community Justice Work: An Overview for Legal Aid Organizations

Alaska ����ר��: Moving Beyond Lawyer-Based Solutions with Community Justice Workers

More on Providing Legal Services

More Model Practices and Innovations

Shaping Future Lawyers: Rural Summer Legal Corps Fellows Share Their Experience

Rural Summer Legal Corps Fellows Share Their Experience

Legal Aid of North Carolina: Inspiring Bold Ideas through the Innovation Olympics

Legal Aid Foundation of Los Angeles: Transforming Volunteer Training with the Pro Bono Training Institute

Seasoned Wisdom: Veteran Legal Aid Leaders Share Their Insights

More on Providing Legal Services

More Model Practices and Innovations

Serving Rural Veterans: Pine Tree Legal Assistance’s Medical-Legal Partnership Model

Pine Tree Legal Assistance's Veteran Medical-Legal Partnership Model

Dialing Up: How Legal Services of Northwest Minnesota Expanded Its Services to Bridge the Digital Divide

Montana Legal Services Association: Traveling the Distance to Train Tribal Lay Advocates

Michigan Indian Legal Services: Building Trust and Increasing Justice Through Presence in Tribal Communities

More on Providing Legal Services Resources

More Model Practices & Innovations

Nevada Legal Services: Building a Statewide Legal Kiosk Network

Building a Statewide Legal Kiosk Network

Library Partnerships with Legal Aid During Disaster Recovery

Free Course: Navigating Civil Legal Issues of Natural Disasters

Free Course: Creating Pathways to Civil Legal Justice

More on Providing Legal Services

More Model Practices & Innovations

Michigan Indian Legal Service: Building Trust and Increasing Justice Through Presence in Tribal Communities

Building Trust and Increasing Justice Through Presence in Tribal Communities

: Ensuring Tribal Justice: How Oklahoma Indian Legal Services Advocates for Native Populations

Montana Legal Services Association: Traveling the Distance to Train Tribal Lay Advocates

Anishinabe Legal Services: Capital Fundraising Campaign

More Providing Legal Services Resources

More Model Practices & Innovations

Five Tips for Resource Readability

Five Tips for Resource Readability

Five Tech Tips for Legal Aid

Considerations for Integrating Generative AI into Legal Aid

Evaluating Access to Justice: Research Data for Legal Needs Assessments

More Technology Resources

More Model Practices and Innovations

Disaster Preparedness: Promoting Heartland Disaster Help

Promoting Heartland Disaster Help

“By integrating the Heartland Disaster Help website into their legal aid services, ����ר�� grantees can help support community resilience and preparedness.”

Building Bridges Across the Digital Divide

Library Partnerships During Disaster Recovery

Free Course: Navigating Civil Legal Issues of Natural Disasters

More on Strategic Planning

More Model Practices & Innovations

How Oklahoma Indian Legal Services Advocates for Native Populations

Ensuring Tribal Justice: How Oklahoma Indian Legal Services Advocates for Native Populations

“Over half of OILS's staff are members of tribal nations, and this diverse team helps OILS navigate the complexities of the tribal landscape."

Traveling the Distance to Train Tribal Lay Advocates

Moving Beyond Lawyer-Based Solutions with Community Justice Workers

Capital Fundraising Campaign

More on Providing Legal Services

More Model Practices & Innovations

Community Research Strategies in Legal Needs Assessments

Evaluating Access to Justice: Community Research Strategies in Legal Needs Assessments

“By examining the similarities and differences in [community research] approaches, ����ר�� grantees can gain insight into various strategies for gathering comprehensive data on legal needs, each tailored to the unique characteristics of the communities they serve."

Strategic Planning Case Study

A Culture of Systems Change: Legal Services NYC's Impact Advocacy

Comprehensive Needs Assessments and Priority Setting

More on Strategic Planning

More Model Practices & Innovations

����ר�� Technology Baselines: Fundraising and Marketing

Fundraising and Marketing

Generating Financial Support for Legal Aid

Capital Fundraising Campaign

Five Tech Tips for Legal Aid

More on Technology

More Model Practices & Innovations

Alaska ��ר��: Moving Beyond Lawyer-Based Solutions with Community Justice Workers

“By integrating the Heartland Disaster Help website into their legal aid services, ��ר�� grantees can help support community resilience and preparedness.”

“By examining the similarities and differences in [community research] approaches, ��ר�� grantees can gain insight into various strategies for gathering comprehensive data on legal needs, each tailored to the unique characteristics of the communities they serve."

��ר�� Technology Baselines: Fundraising and Marketing